D2C Telcare Limited respects your right to control your personal data. You can ask us to delete the personal information we hold about you at any time, including any data we received through Facebook, Messenger, Instagram or WhatsApp.
How to request deletion
- Email info@d2ctelcare.com with the subject line "Data deletion request".
- Include your name and the email address, phone number or Facebook/Instagram name linked to your data.
- We will confirm that we have received your request and delete your data within 30 days, unless we are legally required to keep it.
Remove our app from your Facebook account
You can also remove our app's access to your Facebook data yourself at any time:
- Open Facebook and go to Settings & privacy → Settings.
- Select Apps and websites.
- Find our app and click Remove.
Removing the app stops any further access to your Facebook data. To have data we already hold deleted, send us a request as described above.
What we delete
When we process your request, we delete your profile information, contact details, and the messages and conversation history linked to you. We may keep a limited record of the request itself, and any information we must keep by law, such as financial records.
Contact us
D2C Telcare Limited
Manda Hill 35
Lusaka, Zambia
Email: info@d2ctelcare.com
For more about how we handle your information, read our Privacy Policy.